Tennis Australia - how to make a claim

Need to make a claim?

Tennis Australia insurance centre > How to make a claim

 

Personal Accident

How to make a Personal Accident claim

  1.  Lodge your Tennis claim via the online portal by following this link.
  2. Within 3 business days, Sportscover will email you via the email address listed on this online form, the forms you need to complete to claim and a copy of the Policy Schedule, Policy Wording and Sportscover’s Frequently Asked Questions Document.
  3. You will then be required to complete the forms and return to Sportscover as soon as you can and preferably within 120 days from the accident date (this a guideline).
  4. Claim will be entered onto Insurer’s system within 10 business days of receiving the completed claim forms and you will be issued with a claim number as well as being advised of who the consultant assigned to the claim is.

 From this point, you can deal directly with their assigned claims consultant. Sportscover will endeavour to respond to a claim’s request or further information you have provided within 10 business days
 
A claim is settled when for your Non-Medicare Medical Expenses when one of the following events has occurred (generally, should be within 2 to 4 weeks from notification).

  • Treatment is complete, and the claimant can return to participating in the sport and Sportscover has been notified of this in writing
  • 12 months has passed from the date of accident, as the Policy can only provide coverage for a 12 months period from the date of accident
  • The Benefit payable for Non-Medicare Medical Expenses is greater than the Maximum Benefit Payable once the Policy conditions and percentages have been applied

For a lost wages claim, Sportscover will provide a benefit monthly in arrears up to the time a claimant can return to work, so long as all information has been provided to assess a lost wages claim. i.e. Details of Employment form completed, TFN or ABN number provided, current and up to date medical certificates on file.
 

General Liability

Download and complete the claim form to make a claim

Contact Howden

For any enquiries regarding insurance including any policy documents, speak to a helpful representative at Howden via phone or email.

Phone 1300 219 461
Email [email protected]

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